October 1, 2018
"After many years I recently upgraded almost my entire system. Mick and his crew are fantastic. Professional, knowledgeable and customer orientated. I am thrilled with my system. Highly recommended."
March 17, 2017
Very Happy"My husband and I love Quintessence Audio. We have bought several pieces of equipment from Mick. Mick and his staff always look out for their customers. They help you find the right piece of stereo equipment in your price range. They go out of their way for their customers. I cannot say enough good things about this store."
February 3, 2017
Wow!"Wow. What a great afternoon I just spent with Mick at Quintessence Audio on Dempster in Morton Grove.... Don't worry, it's not that far out. It's just a few blocks from Skokie. In fact, it's conveniently located just west of 94 two blocks and on the south side of the street. I drove out there because I had had been to Audio Consultants three times to try to resolve the issue with my rare and wonderful Polysonics audio speakers, as well as Guitarworks in Evanston. No one at either shop seemed very interested in assisting me. The guys at Audio Consultants just wanted me to buy a new system, which I wasn't ready to buy. So I called ahead and spoke with Mick, who was helpful and offered to take a look at my connector for me, to see if he could resolve the issue with my speaker malfunctioning. Not only did he solve my problem quite quickly and not charge me a dime, but he also happily demonstrated his high-end audio speakers to me. I have to say I've never heard better speakers. It truly sounded like the musicians were there with me in the room. They carry many brands, such as Audio Research, Sonus Faber, Clearaudio, Magico, etc. Mick even does a bit of consulting, and can come out to your place and offer suggestions as to how to improve your music listening experience. Old fashioned good customer service. Thank you!"
November 7, 2016
Integrity and Trust"I purchased equipment from Quintessance and Mick in June 1998. I Continue to solicit opinions and of course continue to purchase equipment from this fine outfit. Mick, the owner, offers straightforward and honest suggestions. He will even suggest listening to equipment from other companies. Quintessance has been my sole source of equipment upgrades for the past two decades. Mick is fair and always available."
July 17, 2016