Reviews

January 20, 2021 Robert Burns

Fantastic Service

"I recently purchased a PrimaLuna EVO 300 from Quintessence and my experience was very satisfying. The product itself is excellent. If you’re in the market for a new integrated amplifier and tubes are your thing, I highly recommend you check out this brand. John kindly answered my numerous questions over the span of a few months (I don’t rush into large purchases like this and he was very patient with me). When it came time to order, I felt confident enough in the purchase to enact it remotely, over the phone, with John. The transaction was smooth, professional, and I had my new amplifier delivered to me (double boxed!), free of charge, in no time. I would most definitely shop with Quintessence again (and probably will) in the future. Thanks, again, for everything."
October 5, 2020 Lawrie Rose

The best

"I have visited several audio retailers in the past both in the UK and USA and Quintessence are definitely the best - well-appointed, accommodating, extremely helpful and a pleasure to deal with. They are now my dealers of choice and I would recommend them to anyone. Many thanks."
July 17, 2020 Brian Finnegan

"I cannot say enough about Mick and his wealth of data. I am in the midst of a major upgrade and Mick has proven to me its not only the cost but the experience he brings to the table. When the time is right Mick earned my business. Its a fun "Bug" to catch!!! Thanks Mick"
June 10, 2020 Paul Snyder

Welcoming and Professional

"I have been a loyal customer of Quintessence since the 1980’s. Mick treats and greets me like I am his best customer even though he knows I am only occasionally able to afford an incremental upgrade. He is an expert on equipment, whether he represents the brand or not and is happy to give his best recommendations and is passionate about helping customers turned their dreams into the best sounding system they can afford. I have visited many audio stores over many decades and I give Quintessence my highest recommendation. Shop there with confidence... and enjoy their warm and professional atomosphere."
October 21, 2019 Sharon Llamas

"If you are looking for the best resources for audio gear, Mick and David at Quintessence Audio are the people to see. They listen carefully to what you are interested in and provide multiple options. Mick takes the time to set up one of demo rooms for you and then puts you in control; With no time constraints or obligations. But when ready to buy, Mick’s personal commitment is unmatched. He and David work tirelessly to get me what I want and within my budget. I have visited the store on multiple occasions and am always greeted with a warm smile. I recently purchased Wilson speakers, a music streamer, cables and Roon Nucleus with subscription. I could not be happier! "